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Customer questions and answers for
Delta Delta Cartridge Assembly - MultiChoice® 17 Series

Cartridge Assembly - MultiChoice® 17 Series
Customer questions and answers:
35 Questions
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38 Answers

Customer questions and answers for Delta Delta Cartridge Assembly - MultiChoice® 17 Series

Question

I have adjusted the limit stop to the hottest. Can I get the water hotter?

Delta Series 17 - Cartridge RP46463, Water at adjacent sink is scalding but the shower will not get warm enough.
Age: 55 to 64
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
Topics: Performance
asked 11 months ago
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Bill
Michigan, USA
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi Bill, Thank you for your question. The 17 series is equipped with a rotational limit stop which is where you set the high water temperature of the faucet to a level that will not scald. I have attached a link to walk you through the process of adjusting the rotational limit stop. Click on How to adjust the rotational limit stop.
Thanks,
Dave

http://www.deltafaucet.com/customer...
Skill Level: Advanced
answered 11 months ago
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DeltaFaucet2
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Question

I just bought this house. In the master bath, the hot and cold water are reversed. Are the lines hooked up backwards?

Topics: Assembly
asked 10 months ago
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Doc
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi Doc, Thank you for your question. You should just be able to remove the cartridge, rotate the cartridge 180 degrees, and reinstall to solve this issue. I have attached a picture of this step from the installation manual to guide you.
Thanks,
Dave
Skill Level: Advanced
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answered 10 months ago
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DeltaFaucet2
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Question

Assembly, see below

Hi Dave, I have a follow up question to your answer. Will the new RP32104 cartridge support the dual function pressure balance where the dial adjusts temperature, handle adjusts volume (T17292). The old, original cartridge I have won't support this. Thanks Anne
Topics: Assembly
asked 10 months ago
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anne
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi Anne, If your original shower is from 2006 or after the RP46463 would be the dual function cartridge that you would use. If your faucet is older than 2006 and was not dual function to begin with you will not be able to have the dual function capability. You would want to purchase a T13/14 series trim to replace what you had.
Thanks,
Dave
Skill Level: Advanced
answered 10 months ago
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DeltaFaucet2
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Question

Is there a extension for this piece

Marble is very thick don't want to open back wall
Age: 35 to 44
Gender: Male
asked 10 months ago
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Rudy
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi Rudy, Thank you for your question. The RP75136 is the extension kit that you will need.
Thanks,
Dave
Skill Level: Advanced
answered 10 months ago
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DeltaFaucet2
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Question

What cartridge do I need for MultiChoice 17? I don't know the year we just moved into the house

The cartridge says RP46463 Type P, I don't want to buy the wrong cartridge but I can't get the model year.
Age: 25 to 34
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
Topics: Care/Maintenance
asked 9 months ago
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ap2054
Buffalo, NY, USA
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi Ap2054, Thank you for your question. The RP46463 is the correct cartridge for a multichoice valve with a 17 series faucet.
Thanks,
Dave
Skill Level: Advanced
answered 9 months ago
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DeltaFaucet2
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Question

I want to convert my 1400 series shower to a 1700 style.

Can I do this by replacing with RP46073 adapter, RP23336 O-ring, RP46463 carteidge and T1729-I shower trim?
asked 8 months ago
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JR
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi JR, Thank you for your question. If your 14 Series shower is newer than February 2006 which came with the R10000 universal rough in all you will need to purchase is the T1729*-I trim. The trim will come with the new cartridge and adapters. If you faucet is older than February 2006 you will not be able to convert your existing faucet, you will have to change the rough in valve as well.
Thanks,
Dave
Skill Level: Advanced
answered 8 months ago
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by
DeltaFaucet2
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Question

multichoice gpm

asked 7 months ago
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Bob
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi Bob, Thank you for your question. The flowrate on the RP46463 cartridge is dependant on the valve choice and household water pressure. The RP46463 using the R10000-UN valve at 60 PSI will give you 6.3 gpm to the tub spout and 6.04 gpm to the showerhead.
Thanks,
Dave
Skill Level: Advanced
answered 7 months ago
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DeltaFaucet2
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Question

RP46463 vs RP32104 compatible?

I have an RP46463 that is leaking out of shower head constantly. No one seems to carry the RP46463 but the RP32104 is readily available. The box says compatible with 1700 series. The cartidge looks similar without the hot and cold seals part.
Topics: Assembly
asked 6 months ago
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by
zac
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi Zac, Thank you for your question. The RP46463 and the RP32104 are not interchangeable. The RP32104 was used in our 1700 series faucets until February 2006. Our multichoice universal rough in was introduced in February 2006 and the 17 series faucets since that time have used the RP46463. You can order this cartridge from your local retailer or wholesaler that sells Delta products. You can also order online at deltafaucet.com. Here is the link.
http://www.deltafaucet.com/repairpa...
Thanks,
Dave
Skill Level: Advanced
answered 6 months ago
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by
DeltaFaucet2
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Question

Needing new faucet

I am wanting to upgrade our shower faucets in the house. They all currently have the RP32104 cartridge installed. I am needing to know if I can replace that cartridge with any other models in order to update our shower fixtures. Was wondering if I can just install the RP46463 and buy new faucet?
Topics: Care/Maintenance, Assembly
asked 4 months, 1 week ago
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J.R.
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi J.R., Thank you for your question. The RP32104 cartridge was/is used on our 1700 series faucets. That is the only cartridge that will fit your existing rough in valve. You can order one of our new 17 series trims to work with your existing rough. The new trim will ship with a RP46463 cartridge. This cartridge will not fit your existing rough, you will continue to use the existing cartridge or order a new RP32104.
Thanks,
Dave
Skill Level: Advanced
answered 4 months, 1 week ago
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DeltaFaucet2
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Question

When the old cartridge is removed the adaptor seems to be wedged in place. How do I remove it?

Age: 55 to 64
Gender: Female
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Intermediate
Topics: Assembly
asked 1 month, 2 weeks ago
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Linda
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi Linda, Thank you for your question. You may have the older version (pre April 2014) of the adapter that has a small screw that holds the adapter into the valve body. Once the screw is removed you should be able to pry/pull the adapter out. You will not need to reinstall the screw with the new adapter.
Thanks,
Dave
Skill Level: Advanced
answered 1 month, 2 weeks ago
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DeltaFaucet2
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Question

Is there a special tool needed to remove the old part?

My shower has a malfunctioning cartridge RP46463 I am purchasing a replacement part Do I need a special tool to remove the old one?
Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Beginner
Topics: Assembly
asked 2 months, 4 weeks ago
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Amy
California, USA
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi Amy, Thank you for your question. There are no special tools needed to remove the RP46463 cartridge.
Thanks,
Dave
Skill Level: Advanced
answered 2 months, 3 weeks ago
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by
DeltaFaucet2
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Question

What's the rough in valve for cartridge RP32104?

I have an older model shower (faucet & head), Delta Monitor 1700 series, that uses RP32104 cartridge. Recently I found out that the rough in valve needs replacement.

What is the rough in valve for my cartridge?
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
Topics: Warranty, Assembly
asked 2 months, 3 weeks ago
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Fari
Fremont, CA, USA
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi Fari, Thank you for your question. The rough in valve used on your 1700 series faucet is no longer available. The replacement rough that can be used with your existing trim would be the R10000. You will also need to order the RP46463 cartridge to work in the new rough in.
Thanks,
Dave
Skill Level: Advanced
answered 2 months, 3 weeks ago
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by
DeltaFaucet2
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Question

RP46463 removal

I have a leaky shower and I am trying to remove the cartridge. I can remove the screw, pull the temperature control lever, and then the stop lever. Then I can pull the sleeve with the lever for the flow out. Now I am stuck. What is the next step?
Age: 45 to 54
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Intermediate
Topics: Warranty, Care/Maintenance
asked 1 month ago
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Sanjay
Tulsa, OK, USA
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi Sanjay, Thank you for your question. The final piece holding in the RP46463 cartridge is the bonnet nut. This round nut will unscrew counter-clockwise and once removed you will be able to access the cartridge. Here is a link to our how to replace the Delta tub/shower cartridge video.
http://www.deltafaucet.com/shopping...
Thanks,
Dave
Skill Level: Advanced
answered 1 month ago
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DeltaFaucet2
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Question

How to tell if it's a 17 Series or 1700 Series?

How to tell if it's a 17 Series or 1700 Series?

The tub faucet is leaking when not in use so I think it’s time to replace the Cartridge Assembly. However I'm wondering which type of Cartridge Assembly I should purchase -- RP46463 (for 17 Series) or RP32104 (for 1700 Series). I don't know when the previous owner of the house installed it, and the pictures I found (on internet) of these two types look all the same.

Could you help?
Age: 35 to 44
Gender: Male
Project Type: Replacement
Skill Level: Beginner
Topics: Purchase, Assembly
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User submitted photo
asked 3 weeks, 6 days ago
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JimmyJohn
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi JimmyJohn, Thank you for your question. The easiest way to tell the difference between the 1700 and 17 series is the color of the top of the cartridge. The 1700 series uses the RP32104 cartridge with a white top. The 17 series uses the RP46463 cartridge that has a gray top. Based on your photgraphs you need the RP32104 for your 1700 series Victorian faucet.
Thanks,
Dave
Skill Level: Advanced
answered 3 weeks, 6 days ago
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DeltaFaucet2
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Question

Temperature control knob will not move independently

I have a polished nickel multi choice shower Cassidy series MultiChoice® 17 Series Tub and Shower Trim - T17497-PN

Read more: http://www.deltafaucet.com/bath/details/t17497-pn.html#ixzz3AOOdmXXx

since it was installed I have never been able to control the outer knob independently from the on off knob, they only move together and the only way to control the temperature is with the scalding rotational limit stop set to one setting and I'm stuck with this temperature. I do notice that the shower gets hotter as the pressure increases so I'm stuck with one temperature and one setting of pressure. I called the company a few times and realize it's not the rotational limit stop or how tight the outer screw is. I've taken it apart and reassembled many times.
Delta thinks I could have gotten a defective cartridge but I want to make sure that that is the problem and understand how the cartridge makes the outside temperature knob move separate from the on off knob. It is not easy to get underneath my house to turn off the water so I can't do this easily just to troubleshoot. I do have a replacement part if need be. Disappointed I spent so much money on this and it doesn't work properly but happy customer service trying to help. I don't want to hire a plumber again.
Topics: Warranty, Performance, Care/Maintenance, Assembly
asked 2 months, 1 week ago
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ny deltacustomer
ny
on Delta Cartridge Assembly - MultiChoice® 17 Series
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answer 1
Hi ny deltacustomer, Thank you for your question. Both the volume control and temperature control knobs connect directly to the RP46463 cartridge. The volume control causes the entire cartridge to rotate to adust the water flow. The temperature knob moves only the stem of the faucet on the inside of the cartridge controlling the mix of the hot and cold water. The new cartridge and the proper installation of the handle assembly should resolve your issue.
Thanks,
Dave
Skill Level: Advanced
answered 2 months ago
Customer avatar
by
DeltaFaucet2
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