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Customer questions and answers for
Delta Leaks

Leaks
Customer questions and answers:
23 Questions
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26 Answers

Customer questions and answers for Delta Leaks

Question

replace diverter on tub spout

somehow the old diverter on the spout was pulled out and pieces lost. I bought a new spout from Delta but it didn't contain the threaded interior plastic parts to thread on so now I want to remove the diverter from the new faucet and install on the old spout - how do you remove the diverter?
asked 2 years, 2 months ago
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by
schnurri
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answer 1
you need to order the correct tub spout that matches your trim....make sure it's the one with female pipe threads
Age: 35 to 44
Gender: Male
answered 2 years, 2 months ago
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by
ilovemyducks67
Roseburg, OR, USA
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answer 2
Thank you for your question. The diverter cannot be removed from the tub spout. You will need to purchase a tub spout that fits your application.
Skill Level: Advanced
answered 2 years ago
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by
Delta1
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Question

How do I disassemble a Delta tub/shower faucet unit in order to replace the single control cartridge?

House was built approx 1984. Has Delta bathroom fixtures. Faucet assembly appears to be 2-piece, brass threaded on brass. One tub/shower combination leaks at spout. From fix-it web sites, appears solution is replacement of single control cartridge. Removed handle and surface mounting plate but moderate pressure is unable to disassemble the 2-piece brass unit (applying counter-clockwise pressure) which I assume is necessary to expose and replace the cartridge unit. Your web site not helpful; example is a pull-off sleeve and not a threaded unit. Appreciate any help you can provide.
Topics: Care/Maintenance
asked 1 year, 10 months ago
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by
J Howard
El Paso, TX
on Leaks
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answer 1
Thank you for your question. It sounds like there may be mineral deposits around your bonnet nut that will need to be removed before it will come off. We recommend using a 50/50 solution of cold water and white vinegar soaked towel. Wrap the towel around the bonnet nut, and let it sit overnight. You may also try a strap wrench to remove the bonnet nut.

Once the bonnet nut is off, the cartridge should just pull out. Replace the cartridge and put everything back on the same way it came off.
Skill Level: Advanced
answered 1 year, 10 months ago
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by
Delta1
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answer 2
you need to take off the bonnet nut (turn counterclockwise). I have seen these frozen before, so try some penetrating oil first. Once you remove the bonnet nut, you can remove the cartridge. Generally all you need to replace are the seat and springs inside of the cartridge....not the entire cartridge. You can remove these by twisting the cartridge counterclockwise...then you'll see the seats and springs inside. Hope this helps!
Age: 35 to 44
Gender: Male
answered 1 year, 10 months ago
Customer avatar
by
ilovemyducks67
Roseburg, OR, USA
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Question

how do you find the model number or name on kitche faucet

Age: 65 or over
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Beginner
Topics: Care/Maintenance
asked 1 year, 6 months ago
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by
tarheel
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answer 1
Thank you for your question. Depending on when you faucet was manufactured, the model name could be on a tag on the supply lines. If it is not there, then it is on the paperwork that accompanied your faucet.
Skill Level: Advanced
answered 1 year, 6 months ago
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by
Delta1
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answer 2
the easiest way to find your model #, go to Deltafaucet.com and find it. Use filters...makes it much easier.
Age: 35 to 44
Gender: Male
answered 1 year, 6 months ago
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by
ilovemyducks67
Roseburg, OR, USA
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Question

We just installed RP72565RB tub spout-pull up diverted and a R10000 series valve. The shower head will drip water intermittently when filling the tub.

What can I do to remedy?
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
asked 2 years ago
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by
Todd
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answer 1
Thank you for your question. It is possible that you have shower rise. This can be caused by a few things.
1. The distance from the valve to the tub spout has to be between 8" and 18".
2. There has to be either 1/2" copper pipe or iron pipe between the valve and the tub drop. PVC pipe cannot be used here.
3. There can only be one 90 degree angle to the tub drop.

If any of above situations occur, you will have shower drips or rise when you operate your tub spout. The only way to fix them is to re-plumb the valve.
Skill Level: Advanced
answered 2 years ago
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by
Delta1
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Question

can a lever type shower faucet be converted to turn type

Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Advanced
Topics: Care/Maintenance
asked 1 year, 1 month ago
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by
tom
fallbrook
on Leaks
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answer 1
Thank you for your question. Depending on which series you have, you should be able to convert your faucet from a lever to a crystal ball handle. If you push up and turn, then you have a 600 series. You will need to change some internal parts to switch to a ball handle. Please order the RP212, RP188, and the RP17451.

If you just turn to the right or left to operate your lever handle, then you have a 1300/1400 series and you can purchase an H71 handle to replace it.

If you have two handles that sit on top of each other, then you have a 1700 series faucet and you cannot switch to the ball handle.
Skill Level: Advanced
answered 1 year, 1 month ago
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by
Delta1
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Question

I have a cross handle faucet,which way should the handles turn, both the same or each different?

Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Beginner
Topics: Assembly
asked 1 year ago
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by
tom
NY
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answer 1
Thank you for your question. The cross handles will turn differently to operate correctly. They should turn away from the user to turn on.
Skill Level: Advanced
answered 1 year ago
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by
Delta1
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Question

I replaced the seat & spring on the hot water side of a 2 lever lavatory faucet. Now off is on?

Handle turns the right way, well is off a little but bigger issue is that when turn the lever counterclockwise, which used to be on, is now off. and old off is now on. How do I fix this? if I move the assembly 180 it no longer turns the way it should.
Ownership: 6-10 years
Skill Level: Beginner
asked 11 months ago
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by
Cheryl
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answer 1
Hi Cheryl,
Thank you for your question. On a 2 handle lever faucet the raised portion of the cartridge next to the stem should be facing right on both handles. The small removable piece, the 1/4 stop, should be placed to the front of the faucet on the hot side and to the back of the faucet on the cold side.
This should fix your problem.
Thanks,
Dave
Skill Level: Advanced
answered 11 months ago
Customer avatar
by
DeltaFaucet2
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Question

Using different valve cartridge in faucet

We have an older Delta faucet that uses the RP1780 valve cartridge. We want to replace the handles with H261 versions and it uses the RP60400 valve cartridge. Will this fit in the existing faucet?
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Advanced
Topics: Assembly
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asked 9 months ago
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by
Ray
on Leaks
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answer 1
Hi Ray, Thank you for your question. The RP60400 valve cannot be used where the RP1740 is currently used. The stem assembly that you need for this change is the RP25513. This will work with the lever style handle.
Thanks,
Dave
Skill Level: Advanced
answered 9 months ago
Customer avatar
by
DeltaFaucet2
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Question

I have an older 2 handle in a standing shower. I can't completely turn it off.

It is torqued as far as I can get it. My room mate replaced it once but in 6 mos it's the same. Does the stem need to be replaced?
Gender: Female
Project Type: Replacement
Ownership: < 1 year
Skill Level: Beginner
Topics: Care/Maintenance
asked 7 months ago
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by
lkt2404
Florida, USA
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answer 1
Hi Ikt2404, We are sorry that you are experiencing a problem with your faucet. If you have recently replaced the stems on your 2 handle faucet you will probably want to replace the seats and springs RP4993 as well. The seats and springs are located directly underneath the stem in the valve body. The stem pivots on top of the seat to turn the water on and off, these parts do wear over time. Replacing these should solve your problem.
Thanks,
Dave
Skill Level: Advanced
answered 7 months ago
Customer avatar
by
DeltaFaucet2
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Question

What is the plastic piece in the shower head that regulates the gallons per ,minute? Is there a part number and can the piece be ordered?

Topics: Assembly
asked 7 months ago
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by
Sandy
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answer 1
Hi Sandy, Thank you for your question. The flow regulator in the showerhead is not available as a replacement part. The entire showerhead would have to be replaced.
Thanks,
Dave
Skill Level: Advanced
answered 7 months ago
Customer avatar
by
DeltaFaucet2
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Question

Delta rain head

Customer had us raise his rain head in which we installed a shorter nipple and now he complains that it drips continuously all night. We also changed the cartridge which did not help. Would like some ideas to try
Age: 35 to 44
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Advanced
asked 7 months ago
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by
jason
Louisville, KY, USA
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answer 1
Hi Jason, Thank you for your question. Changing the height of the showerhead by shortening the nipple length should have nothing to do about the leak that has developed. Our advice is to try another cartridge and make sure there is no debris or mineral build up in the valve body. Make sure you use only genuine Delta parts.
Thanks,
Dave
Skill Level: Advanced
answered 7 months ago
Customer avatar
by
DeltaFaucet2
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Question

spout is pushed up to the air by the water pressure on model 17 kitchen faucet. how do I repair

I've been using this for 8 years. when I turn on the water, water pressure pushed spout up to the air because the spout could not hold water pressure any more. I have changed o-rings but still same.
currently I just uninstall the aerator to reduce water pressure.
Please help me to resolve this problem.
Thank you.
Age: 45 to 54
Gender: Male
Ownership: 6-10 years
Skill Level: Intermediate
Topics: Performance
asked 7 months ago
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by
Tom
on Leaks
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answer 1
Hi Tom, Thank you for your question. You will want to change out the spout retainer RP21463. This piece is under the spout and holds the spout to the valve body. I have attached a link to the parts breakdown of the model 174 faucet below so that you can see the part that I am talking about.
Thanks,
Dave
http://www.deltafaucet.com/customer...
Skill Level: Advanced
answered 7 months ago
Customer avatar
by
DeltaFaucet2
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Question

What size allen wrench do I use on the bathroom faucet handle?

I do not have a model number.
Topics: Care/Maintenance
asked 6 months ago
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by
Robin
on Leaks
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answer 1
Hi Robin, Thank you for your question. A 1/8" allen wrench is the most common size used to remove the set screws on our single handle faucets. A 3/32" allen wrench would be most commonly used on 2 handle models.
Thanks,
Dave
Skill Level: Advanced
answered 6 months ago
Customer avatar
by
DeltaFaucet2
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Question

Lahara roman trim with 4707 rough-in

Hi. I would like full flow rate at 1/4 turn. If 1/4 stops are inserted it reduces the flow rate. Is there a different cartridge available that will fit in the 4707 to allow full flow at 1/4 turn. (Like the Lahara 2-handle lav set)?
Topics: Assembly
asked 6 months ago
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by
John
on Leaks
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Answers
answer 1
Hi John, Thank you for your question. Unfortunately there is not a way to get full flow out of our roman tub valves with only a 1/4 turn.
Thanks,
Dave
Skill Level: Advanced
answered 6 months ago
Customer avatar
by
DeltaFaucet2
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Question

My Delta faucet sounds like it is running all the time, why?

I have a BT2710 Model Roman Tub Trim Faucet. I understand that it uses R2707 valves. The bathtub faucet is not leaking and there is no indication of water anywhere around the tub. However, it sounds as though the water is running all of the time. We turned the water off to the house and relieved the water pressure and, sure enough, the sound went away. The water was turned back on and the sound came back. I have definitely isolated it to the bathtub unit but I am baffled as to what is causing the issue. This does not appear to be a mixing valve that could leak through from cold to hot. I need your thoughts.
Age: 45 to 54
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Intermediate
Topics: Care/Maintenance
asked 5 months, 3 weeks ago
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by
Stuart
League City, TX, USA
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answer 1
Hi Stuart, Thank you for your question. Even though you do not see any indication of water we recommend checking under the tub/deck to visually verify that you have no leaks. You are correct that the faucet has 2 separate valves and cross flow is unlikely.
Thanks,
Dave
Skill Level: Advanced
answered 5 months, 3 weeks ago
Customer avatar
by
DeltaFaucet2
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Question

Kitchen faucet makes a howling sound...have replaced washers and springs

Topics: Performance
asked 5 months, 2 weeks ago
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by
t
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answer 1
Hi T, Thank you for your question. It sounds like there may be some debris in the lines causing the noise. You will want to flush the lines of the faucet. I have attached a link below for a how to flush the lines on your kitchen faucet video. The video will show the process on both 1 and 2 handle faucets.
Thanks,
Dave

http://www.deltafaucet.com/tools-re...
Skill Level: Advanced
answered 5 months, 1 week ago
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by
DeltaFaucet2
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Question

RP25513 vs RP24096 for rough in kit R2707 (installed 2001)

I have a leak under both current 'knob' style faucets. I believe valves are RP 24096 - 1/2 turn. #Hot water on left side turns 1/2 turn 'counter-clockwise' to full on - Cold water on right side turns clock-wise#. Will be replacing 'knob' handles with Roman style levers. Can I use the RP25513 valves? Are they interchangeable, except for 1/4 turn #RP25513# vs 1/2 turn #RP24096#
Age: 55 to 64
Gender: Male
Project Type: Replacement
Skill Level: Advanced
Topics: repair/upgrade
asked 5 months, 1 week ago
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by
Steve
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answer 1
Hi Steve, Thank you for your question. You will want to continue to use the RP24096 stem assemblies. The only difference between the RP24096 and the RP25513 is the 1/4 turn stop. You do not want to use the 1/4 turn stops on your roman tub faucet as this will limit your water flow rate.
Make sure to replace the RP4993 seats and springs when you change the handles and stem assemblies to complete your repair.
Thanks,
Dave
Skill Level: Advanced
answered 5 months, 1 week ago
Customer avatar
by
DeltaFaucet2
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Question

How do I take this apart for repair?

This faucet was probably installed in year 2000. We do not have a product sheet or manual and have not been able to find one on your web site. Nor do we have a product number.
The handle started to leak and we cannot figure out how to disassemble it in order to replace the necessary parts.

Any help you can give would be very much appreciated.
Project Type: New
Ownership: 10+ years
Skill Level: Intermediate
Topics: Assembly
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asked 4 months, 2 weeks ago
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by
Elizabeth
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answer 1
Hi Elizabeth, Thank you for your question. To make your repair you will need to first remove the handle. Place the palm on your hand on top of the handle , push down and turn counter-clockwise. This should remove the top portion of the handle. Once this cover is off you will see a screw, remove this screw and the handle will come off. Underneath the handle is the bonnet nut that holds in the stem assembly and a seat and spring in place. Once the bonnet nut is removed you can replace the RP1740 stem assembly and RP4993 seats and springs to stop the leak. I have attached a parts breakdown of a similar faucet model below to help you with the repair.
Thanks,
Dave
http://www.deltafaucet.com/customer...
Skill Level: Advanced
answered 4 months, 2 weeks ago
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by
DeltaFaucet2
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Question

Leaking drain pipe

I installed a new B2596LF-SS faucet and drain pipe on an American Standard porcelain sink. It is leaking between the rubber gasket and sink. I have used silicone grease on the rubber donut seal so it doesn't bind when tightening. There is a slight surface irregularity on the mating surface of the sink. should I sand it? Use Silicone adhesive on the sink? on the threads? Thanks in advance for your help. Raymond
Topics: Assembly
asked 2 months, 4 weeks ago
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Ray
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answer 1
Hi Ray, Thank you for your question. We would recommend using the silicone on the sink to help create the seal with the gasket.
Thanks,
Dave
Skill Level: Advanced
answered 2 months, 3 weeks ago
Customer avatar
by
DeltaFaucet2
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Question

How to take off a delta bathroom faucet handle- set screw is stripped.

I recently made an attempt to replace the stem unit in my delta faucet handle because it was leaking from under the handle. When I tried to remove the allen set screw it was stuck and eventually stripped. What can I do this point? Drill it out?
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Intermediate
asked 2 months, 3 weeks ago
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by
craig01
Hawaii
on Leaks
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answer 1
Hi Craig, Thank you for your question. Drilling the stripped set screw out is most likely the solution to your issue. If you don't damage the threads you can just replace the screw. If you do, the handle can be replaced.
Thanks,
Dave
Skill Level: Advanced
answered 2 months, 3 weeks ago
Customer avatar
by
DeltaFaucet2
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