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Customer questions and answers for
Delta Leaks

Leaks
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25 Questions
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28 Answers

Customer questions and answers for Delta Leaks

Question

How to fix a leaking two-handle shower faucet?

I have a leaking two-handle shower valve. Hardware store personnel looked at the pictures and told me that it's a Delta valve. If it is indeed, I would like to ask the following three questions:

(1) How to fix the leak?
(2) Hardware store personnel told me to pull out what's left in the wall, but it's very well seated in place. Do I just pull it straight out after wiggling it a little bit?
(3) What Delta replacement parts do I need?

Thank you very much!

Sky
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
Topics: Care/Maintenance
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asked 3 days ago
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Sky
California
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answer 1
Hi Sky, Thank you for your question. To stop the leak you will want to change out the stem assembly and the seats and springs. Once the chrome trim sleeve is unscrewed and the stem extender removed you should be able to wiggle and pull the stem assembly out of the valve body. The seats and springs are located under the stem assembly in the valve body. The part numbers for the stem assembly is the RP1740 and the seats and springs are RP4993. I have attached the parts breakdown below to help with your repair.
Thanks,
Dave
Skill Level: Advanced
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answered 2 days ago
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DeltaFaucet2
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Question

my delta 100LF-WF kitchen faucet leaks between lever and bonnet nut when you push the lever to right or left, but if you push straight up no leak

put in new rp4993 seats and springs{set of 2) If you push it straight up and then go left or right no leak. What is wrong? thanks
Topics: Performance
asked 1 week, 2 days ago
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none
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answer 1
Hi None, Thank you for your question. If your model 100LF-WF faucet is leaking under the handle you will want to change out the RP61 cam and packing.
http://www.deltafaucet.com/repairpa...
Thanks,
Dave
Skill Level: Advanced
answered 1 week, 1 day ago
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by
DeltaFaucet2
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Question

Delta T2794-cz leaks around spout after test plug removed

Rough in installed with no problems. During trim installation, when I installed the spout and turn on the faucet, water leaks out the bottom where the spout connects. There does not appear to be a gasket or o-ring to install there but the way it is working it seems like it needs one.
Topics: Performance, Assembly
asked 3 weeks, 4 days ago
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Howard
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answer 1
Hi Howard, Thank you for your question. The spout connection on the R2707 rough should have the RP18362 o-ring on it to create the seal when the T2794 trim is installed. There are no seals in the roman tub spout itself.
I have included a link to the parts breakdown to show the location of the o-ring.
Thanks,
Dave
http://www.deltafaucet.com/customer...
Skill Level: Advanced
answered 3 weeks, 4 days ago
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by
DeltaFaucet2
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Question

Leaking faucet

I have a leaking swivel connection on a Delta Venetian faucet and I need to know how to disassemble the faucet to change the O-ring. I don't see no Allen screw to disassemble. Please help!!

Thanks
Age: 55 to 64
Gender: Male
Ownership: 6-10 years
Skill Level: Intermediate
Topics: Assembly
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asked 2 months, 4 weeks ago
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Clyde
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answer 1
Hi Clyde,
Thank you for your question. The bonnet, which is the piece directly under where the faucet is leaking will unscrew allowing you to pull the spout off and access the o-rings. I have attached a link to the parts breakdown for the model 155-WF below to help with your repair.
Thanks,
Dave
http://www.deltafaucet.com/customer...
Skill Level: Advanced
answered 2 months, 3 weeks ago
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by
DeltaFaucet2
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Question

How to replace part number RP50587 part

I need to replace the part number RP50587 part in my Delta Kitchen Faucet model number 16927-DS-DST
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
asked 3 months ago
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Jerry
1821 San Antonio Dr, Garland, Tx
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answer 1
Hi Jerry, Thank you for your question. To access the RP50587 cartridge you will need to first shut off the water supply to the faucet. You will then remove the handle by loosening the set screw under the red/blue button. Next unscrew and remove the cap and the bonnet. This will allow you to remove and replace the RP50587. I have attached a link to the manual for the model 16927-SD-DST below which includes the parts breakdown to help you with your repair.
Thanks,
Dave
http://www.deltafaucet.com/customer...
Skill Level: Advanced
answered 3 months ago
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DeltaFaucet2
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Question

How to take off a delta bathroom faucet handle- set screw is stripped.

I recently made an attempt to replace the stem unit in my delta faucet handle because it was leaking from under the handle. When I tried to remove the allen set screw it was stuck and eventually stripped. What can I do this point? Drill it out?
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Intermediate
asked 3 months, 1 week ago
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by
craig01
Hawaii
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answer 1
Hi Craig, Thank you for your question. Drilling the stripped set screw out is most likely the solution to your issue. If you don't damage the threads you can just replace the screw. If you do, the handle can be replaced.
Thanks,
Dave
Skill Level: Advanced
answered 3 months, 1 week ago
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by
DeltaFaucet2
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Question

Leaking drain pipe

I installed a new B2596LF-SS faucet and drain pipe on an American Standard porcelain sink. It is leaking between the rubber gasket and sink. I have used silicone grease on the rubber donut seal so it doesn't bind when tightening. There is a slight surface irregularity on the mating surface of the sink. should I sand it? Use Silicone adhesive on the sink? on the threads? Thanks in advance for your help. Raymond
Topics: Assembly
asked 3 months, 2 weeks ago
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Ray
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answer 1
Hi Ray, Thank you for your question. We would recommend using the silicone on the sink to help create the seal with the gasket.
Thanks,
Dave
Skill Level: Advanced
answered 3 months, 2 weeks ago
Customer avatar
by
DeltaFaucet2
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Question

How do I take this apart for repair?

This faucet was probably installed in year 2000. We do not have a product sheet or manual and have not been able to find one on your web site. Nor do we have a product number.
The handle started to leak and we cannot figure out how to disassemble it in order to replace the necessary parts.

Any help you can give would be very much appreciated.
Project Type: New
Ownership: 10+ years
Skill Level: Intermediate
Topics: Assembly
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asked 5 months ago
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Elizabeth
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answer 1
Hi Elizabeth, Thank you for your question. To make your repair you will need to first remove the handle. Place the palm on your hand on top of the handle , push down and turn counter-clockwise. This should remove the top portion of the handle. Once this cover is off you will see a screw, remove this screw and the handle will come off. Underneath the handle is the bonnet nut that holds in the stem assembly and a seat and spring in place. Once the bonnet nut is removed you can replace the RP1740 stem assembly and RP4993 seats and springs to stop the leak. I have attached a parts breakdown of a similar faucet model below to help you with the repair.
Thanks,
Dave
http://www.deltafaucet.com/customer...
Skill Level: Advanced
answered 5 months ago
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by
DeltaFaucet2
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Question

RP25513 vs RP24096 for rough in kit R2707 (installed 2001)

I have a leak under both current 'knob' style faucets. I believe valves are RP 24096 - 1/2 turn. #Hot water on left side turns 1/2 turn 'counter-clockwise' to full on - Cold water on right side turns clock-wise#. Will be replacing 'knob' handles with Roman style levers. Can I use the RP25513 valves? Are they interchangeable, except for 1/4 turn #RP25513# vs 1/2 turn #RP24096#
Age: 55 to 64
Gender: Male
Project Type: Replacement
Skill Level: Advanced
Topics: repair/upgrade
asked 5 months, 4 weeks ago
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Steve
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answer 1
Hi Steve, Thank you for your question. You will want to continue to use the RP24096 stem assemblies. The only difference between the RP24096 and the RP25513 is the 1/4 turn stop. You do not want to use the 1/4 turn stops on your roman tub faucet as this will limit your water flow rate.
Make sure to replace the RP4993 seats and springs when you change the handles and stem assemblies to complete your repair.
Thanks,
Dave
Skill Level: Advanced
answered 5 months, 3 weeks ago
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by
DeltaFaucet2
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Question

Kitchen faucet makes a howling sound...have replaced washers and springs

Topics: Performance
asked 6 months ago
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t
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answer 1
Hi T, Thank you for your question. It sounds like there may be some debris in the lines causing the noise. You will want to flush the lines of the faucet. I have attached a link below for a how to flush the lines on your kitchen faucet video. The video will show the process on both 1 and 2 handle faucets.
Thanks,
Dave

http://www.deltafaucet.com/tools-re...
Skill Level: Advanced
answered 6 months ago
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by
DeltaFaucet2
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Question

My Delta faucet sounds like it is running all the time, why?

I have a BT2710 Model Roman Tub Trim Faucet. I understand that it uses R2707 valves. The bathtub faucet is not leaking and there is no indication of water anywhere around the tub. However, it sounds as though the water is running all of the time. We turned the water off to the house and relieved the water pressure and, sure enough, the sound went away. The water was turned back on and the sound came back. I have definitely isolated it to the bathtub unit but I am baffled as to what is causing the issue. This does not appear to be a mixing valve that could leak through from cold to hot. I need your thoughts.
Age: 45 to 54
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Intermediate
Topics: Care/Maintenance
asked 6 months ago
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Stuart
League City, TX, USA
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answer 1
Hi Stuart, Thank you for your question. Even though you do not see any indication of water we recommend checking under the tub/deck to visually verify that you have no leaks. You are correct that the faucet has 2 separate valves and cross flow is unlikely.
Thanks,
Dave
Skill Level: Advanced
answered 6 months ago
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by
DeltaFaucet2
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Question

Lahara roman trim with 4707 rough-in

Hi. I would like full flow rate at 1/4 turn. If 1/4 stops are inserted it reduces the flow rate. Is there a different cartridge available that will fit in the 4707 to allow full flow at 1/4 turn. (Like the Lahara 2-handle lav set)?
Topics: Assembly
asked 7 months ago
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John
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answer 1
Hi John, Thank you for your question. Unfortunately there is not a way to get full flow out of our roman tub valves with only a 1/4 turn.
Thanks,
Dave
Skill Level: Advanced
answered 6 months ago
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by
DeltaFaucet2
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Question

What size allen wrench do I use on the bathroom faucet handle?

I do not have a model number.
Topics: Care/Maintenance
asked 7 months ago
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Robin
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answer 1
Hi Robin, Thank you for your question. A 1/8" allen wrench is the most common size used to remove the set screws on our single handle faucets. A 3/32" allen wrench would be most commonly used on 2 handle models.
Thanks,
Dave
Skill Level: Advanced
answered 7 months ago
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by
DeltaFaucet2
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Question

spout is pushed up to the air by the water pressure on model 17 kitchen faucet. how do I repair

I've been using this for 8 years. when I turn on the water, water pressure pushed spout up to the air because the spout could not hold water pressure any more. I have changed o-rings but still same.
currently I just uninstall the aerator to reduce water pressure.
Please help me to resolve this problem.
Thank you.
Age: 45 to 54
Gender: Male
Ownership: 6-10 years
Skill Level: Intermediate
Topics: Performance
asked 7 months ago
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Tom
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answer 1
Hi Tom, Thank you for your question. You will want to change out the spout retainer RP21463. This piece is under the spout and holds the spout to the valve body. I have attached a link to the parts breakdown of the model 174 faucet below so that you can see the part that I am talking about.
Thanks,
Dave
http://www.deltafaucet.com/customer...
Skill Level: Advanced
answered 7 months ago
Customer avatar
by
DeltaFaucet2
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Question

Delta rain head

Customer had us raise his rain head in which we installed a shorter nipple and now he complains that it drips continuously all night. We also changed the cartridge which did not help. Would like some ideas to try
Age: 35 to 44
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Advanced
asked 7 months ago
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jason
Louisville, KY, USA
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answer 1
Hi Jason, Thank you for your question. Changing the height of the showerhead by shortening the nipple length should have nothing to do about the leak that has developed. Our advice is to try another cartridge and make sure there is no debris or mineral build up in the valve body. Make sure you use only genuine Delta parts.
Thanks,
Dave
Skill Level: Advanced
answered 7 months ago
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by
DeltaFaucet2
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Question

What is the plastic piece in the shower head that regulates the gallons per ,minute? Is there a part number and can the piece be ordered?

Topics: Assembly
asked 8 months ago
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Sandy
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answer 1
Hi Sandy, Thank you for your question. The flow regulator in the showerhead is not available as a replacement part. The entire showerhead would have to be replaced.
Thanks,
Dave
Skill Level: Advanced
answered 8 months ago
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by
DeltaFaucet2
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Question

I have an older 2 handle in a standing shower. I can't completely turn it off.

It is torqued as far as I can get it. My room mate replaced it once but in 6 mos it's the same. Does the stem need to be replaced?
Gender: Female
Project Type: Replacement
Ownership: < 1 year
Skill Level: Beginner
Topics: Care/Maintenance
asked 8 months ago
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lkt2404
Florida, USA
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answer 1
Hi Ikt2404, We are sorry that you are experiencing a problem with your faucet. If you have recently replaced the stems on your 2 handle faucet you will probably want to replace the seats and springs RP4993 as well. The seats and springs are located directly underneath the stem in the valve body. The stem pivots on top of the seat to turn the water on and off, these parts do wear over time. Replacing these should solve your problem.
Thanks,
Dave
Skill Level: Advanced
answered 8 months ago
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by
DeltaFaucet2
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Question

Using different valve cartridge in faucet

We have an older Delta faucet that uses the RP1780 valve cartridge. We want to replace the handles with H261 versions and it uses the RP60400 valve cartridge. Will this fit in the existing faucet?
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Advanced
Topics: Assembly
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asked 9 months ago
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Ray
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answer 1
Hi Ray, Thank you for your question. The RP60400 valve cannot be used where the RP1740 is currently used. The stem assembly that you need for this change is the RP25513. This will work with the lever style handle.
Thanks,
Dave
Skill Level: Advanced
answered 9 months ago
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by
DeltaFaucet2
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Question

I replaced the seat & spring on the hot water side of a 2 lever lavatory faucet. Now off is on?

Handle turns the right way, well is off a little but bigger issue is that when turn the lever counterclockwise, which used to be on, is now off. and old off is now on. How do I fix this? if I move the assembly 180 it no longer turns the way it should.
Ownership: 6-10 years
Skill Level: Beginner
asked 11 months ago
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Cheryl
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answer 1
Hi Cheryl,
Thank you for your question. On a 2 handle lever faucet the raised portion of the cartridge next to the stem should be facing right on both handles. The small removable piece, the 1/4 stop, should be placed to the front of the faucet on the hot side and to the back of the faucet on the cold side.
This should fix your problem.
Thanks,
Dave
Skill Level: Advanced
answered 11 months ago
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DeltaFaucet2
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Question

I have a cross handle faucet,which way should the handles turn, both the same or each different?

Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Beginner
Topics: Assembly
asked 1 year ago
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tom
NY
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answer 1
Thank you for your question. The cross handles will turn differently to operate correctly. They should turn away from the user to turn on.
Skill Level: Advanced
answered 1 year ago
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Delta1
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